The Registrar of Voters underwent a rigorous evaluation and audit process to be granted ISO 9001:2015 certification.
SANTA ANA, CA – February 10, 2022 – Following a year long process, the Orange County Registrar of Voters has been granted ISO 9001:2015 certification, an internationally recognized standard that ensures its services meet the needs of stakeholders through the use of an effective quality management system.
It is rare for government institutions to receive ISO 9001:2015 certification, which is typically applied in leading private industries.
To become ISO 9001:2015 certified, the Registrar of Voters underwent a demanding evaluation process that included the development of a quality management system, a review of management system documentation and several audits. The audits were conducted by a third-party ISO 9001 specialist and verified that all areas of the operation comply with a meticulous set of quality management standards.
Quote by Registrar of Voters Neal Kelley:
“Being awarded ISO 9001 certification helps to build confidence among voters with the assurance that we are holding ourselves to the highest level of quality management standards.” said Neal Kelley, Registrar of Voters. “The certification process was rigorous and ensures that we are hyper focused on detail, accuracy and integrity.”